We buy houses because
we love what we do.
We’re Josh and Ashley Hines — a local Baltimore family who founded Impact Home Team in 2016. We started this business because we genuinely love helping people solve real estate problems, and we’ve built our reputation one honest transaction at a time.
We’re not a multi-state corporation. We’re not incentivized by shareholders. We live here, we work here, and we care about what happens to the people and neighborhoods we work with.
Why we do this work.
We started Impact Home Team because we saw a real need — Maryland homeowners in difficult situations who needed a fast, honest exit but had nowhere to turn. Agents couldn’t sell their properties. Banks wouldn’t finance buyers for them. And the national “we buy houses” companies felt impersonal and predatory.
We wanted to do it differently. We show up in person. We give honest offers. We explain our numbers. And we close when we say we will — every time.
Over 500 Maryland families later, that’s still how we operate. The situations change — foreclosure, inheritance, divorce, tired landlords, properties in disrepair — but the approach never does. We treat every seller the way we’d want our own family treated.
We’re building a business we can pass down to our children. That means doing things right, every single time.
Our “secret sauce” is simple: we care about the person behind the problem. Not just the transaction — the person. Every single time.
We’re building a business to pass down to our children and simply cannot do that without being honest 100% of the time. If we can’t help you, we’ll say so.
We live in Baltimore County. We know the neighborhoods, the markets, the title companies. This is our home — not just our territory.
We buy houses because we love bringing them back to life and improving the neighborhoods where Maryland families live and grow.
The people behind every transaction
When you work with Impact Home Team, you work with real people who know your name and remember your situation. Here’s who you’ll meet.
Josh founded Impact Home Team in 2016 after seeing firsthand how stressful a distressed sale can be. He handles every initial offer personally and walks sellers through the numbers line by line — comparable sales, estimated repair costs, and exactly how the offer was calculated. He specializes in probate and estate properties, working directly with Personal Representatives and estate attorneys to close within the administration timeline.
Ashley manages day-to-day operations, marketing, and technology. She oversees transaction coordination, ensures every seller has a smooth experience from first call to closing, and handles the systems and processes that allow the team to close quickly without cutting corners. She also manages the company’s community presence and digital strategy.
Nicole is your first point of contact when you call or submit a form. She qualifies every inquiry and makes sure you’re connected with the right person at the right time.
Mike evaluates properties in the field, assessing condition and repair needs so we can make fair, data-backed offers. He’s the boots-on-the-ground side of every acquisition.
Ted manages the post-purchase side — coordinating renovations, managing listings, and handling closings. He keeps every buyer relationship on track from contract to settlement.
Emma tracks every timeline, document, and deadline to make sure nothing falls through the cracks between contract and closing. If there’s a detail to manage, Emma has it handled.
How we do business —
every time.
These aren’t marketing words. They’re how we’ve operated since day one — and why most of our sellers say they’d recommend us to family and friends.
We tell you what we can offer and why. If we can’t help you, we say so and try to point you toward someone who can. No bait and switch, no pressure tactics, no games.
We respond within 24 hours, make decisions quickly, and close on your timeline. When your situation is urgent, we treat it that way.
Your situation stays private. No yard signs, no public listings, no sharing your information. What you tell us stays with us.
We show our work. Our offer reflects real comparable sales, real repair costs, and real carrying costs — explained clearly so you can make an informed decision.
We live in Baltimore County and care about these neighborhoods. We’re not here to extract value — we’re here to transform homes and strengthen communities.
We’re building a business to pass down to our children. Every transaction has our name on it — and that means doing things right, even when no one is watching.
“The deciding factor for me choosing Impact was Josh Hines. He’s a person of high integrity — I could just tell it. He did business the way I like to do business. Forthright, upfront, very interested in what was going on. He put a personal touch on it and I was really satisfied with absolutely everything.”
Serving Maryland’s greater Baltimore area
We buy houses throughout Maryland, with the deepest expertise in the Baltimore metro region.
Canton, Federal Hill, Hampden, Remington, Charles Village, Pigtown, Brooklyn, Curtis Bay, Belair-Edison, Hamilton, Lauraville, Waverly, and all 200+ neighborhoods.
Towson, Dundalk, Essex, Parkville, Perry Hall, Middle River, Catonsville, Owings Mills, Pikesville, Lutherville-Timonium, and Cockeysville.
Glen Burnie, Annapolis, Pasadena, Severn, Severna Park, and Odenton.
Harford County, Howard County, Prince George’s County, Montgomery County, and Carroll County.
We’re here to help.
You can reach us by phone, email, or by submitting a form. We respond to every inquiry within 24 hours — usually much faster.
Maryland licensed real estate professionals. BBB A+ Accredited Business.
60+ verified reviews from Maryland homeowners who have sold their properties with Impact Home Team.
Submit a form or call us and we’ll get back to you within 24 hours — usually the same day.
Ready to work with us?
Let’s talk.
No obligation. No pressure. Just an honest conversation about your property and your options.