Privacy Policy

Last updated: March 2026

Impact Home Team ("we," "us," or "our") operates sellyourmdhousenow.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a cash offer, or call us. This may include your name, phone number, email address, property address, and information about your property or situation.

How We Use Your Information

We use the information we collect to: respond to your inquiries, provide cash offers on your property, communicate with you about our services, and improve our website and services.

Communications Consent

By submitting a form on this website, you expressly consent to receive communications from Impact Home Team, including:

• Phone calls, including calls made using automated dialing technology and prerecorded or artificial intelligence (AI)-generated voice messages
• Text messages (SMS/MMS), including messages sent via automated technology and AI-powered messaging systems
• Voicemails, including AI-generated voicemail messages
• Emails related to your property inquiry

These communications may be sent by our team members or by automated systems, AI agents, and software tools that act on our behalf. Communications may relate to your property inquiry, cash offer, or related services.

Consent is not a condition of purchase. You may revoke your consent at any time by replying STOP to any text message, calling us at (410) 824-1687, or emailing info@theimpacthometeam.com. Message and data rates may apply. Message frequency varies.

AI and Automated Technology

We may use artificial intelligence (AI) and automated technology in our business operations, including but not limited to:

• AI-powered voice agents that may initiate or handle phone calls on our behalf
• AI-powered SMS/text messaging bots that may send and respond to text messages
• Automated lead follow-up and appointment scheduling systems
• AI-generated voicemail drops
• Automated email sequences

When interacting with our AI systems, you may be speaking with or receiving messages from an AI agent rather than a human representative. Our AI agents are designed to assist you with your property inquiry and connect you with our team.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These third parties may include our CRM platform, AI communication tools, title companies, and marketing services.

Cookies and Analytics

We use the following tracking technologies:

• Google Analytics (GA4) to understand how visitors use our site
• Google Ads conversion tracking to measure advertising effectiveness
• Facebook Pixel to measure advertising effectiveness and build audiences

These tools collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and advertising.

Contact Us

If you have questions about this Privacy Policy, please contact us at (410) 824-1687 or info@theimpacthometeam.com.

Impact Home Team
1301 York Rd #800
Lutherville Timonium, MD 21093